Cookies Policy

About cookies

Cookies are small text files or similar data files that a website may store on your computer, mobile phone, tablet or other device. They allow a website to recognise a device, remember certain information and support a more consistent online experience. Cookies do not normally identify you by name on their own, although information collected through cookies may be combined with other information where permitted by law.

Ozwin Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. In this policy, we refer to these technologies collectively as cookies. Some cookies may be placed by us, while others may be placed by service providers that help operate, measure or improve the website.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The period for which a cookie remains available can vary according to its purpose, your browser settings and the technology used.

This policy applies to cookies used on the Ozwin Casino website and any related online pages or services where this policy is displayed. It does not necessarily apply to websites, applications or services operated by third parties, even where links to those services appear on our website.

How cookies may be used

The cookies used on a website can serve different purposes. The exact cookies and technologies in use may change as the website, its features and its service providers change. Cookies may be used for the following general purposes:

Strictly necessary cookies

These cookies may be needed for the website to operate correctly. They can support security features, page navigation, account access, session management and other core functions. Without some of these cookies, parts of the website may not work as intended. Where a cookie is strictly necessary, it may be used even if optional cookies have not been accepted, subject to applicable law.

Functionality cookies

Functionality cookies may remember choices you make, such as language, region, display preferences or other settings. They can help provide a more convenient experience by reducing the need to enter the same information repeatedly. If you refuse or delete these cookies, some preferences may not be retained.

Performance and analytics cookies

These cookies may help us understand how visitors use the website. For example, they may provide information about pages viewed, navigation paths, loading performance, errors and general usage patterns. This information may be used to identify technical issues, improve content and make the website easier to use. Analytics information is generally reviewed in aggregated or otherwise limited form where practical.

Security and fraud prevention

Cookies and similar technologies may help protect accounts, sessions and website functions. They may assist with detecting unusual activity, preventing misuse, supporting authentication and reducing the risk of fraud or unauthorised access. These technologies may collect information about a device, browser, session or interactions with the website for security purposes.

Advertising and marketing cookies

Where applicable and permitted, advertising or marketing technologies may help measure campaigns, limit repeated advertisements, understand visits from promotional channels or show content that may be more relevant to a user. These technologies may be operated by us or by selected third parties. You may be able to refuse optional marketing cookies through the website's cookie controls or your browser settings.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose between different categories. Your available choices can depend on the device, browser, location and version of the website you are using.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from being stored or receive a warning before a cookie is placed. Browser controls differ, so you should check the help or settings area of your chosen browser for instructions.

• Deleting cookies may remove saved preferences and may require you to sign in or set your preferences again.
• Blocking all cookies may affect website availability, security, account functions and the way pages are displayed.
• Rejecting optional cookies should not normally prevent access to basic website content, but some features may be limited.
• Cookie choices may apply only to the browser or device where they are made.
• You may need to update your choices again if you clear your browser data or use a different device.

Where a cookie preference tool is available, you may use it to review or change your choices. Changing your preferences does not generally remove information that was collected before the change. You may need to delete existing cookies separately through your browser if you want them removed from your device.

Some third-party services may provide their own opt-out or preference controls. Those controls are managed by the relevant third party and may not be under the control of Ozwin Casino. If you choose not to receive personalised advertising, you may still see general advertising when browsing online.

Third-party technologies and privacy

We may use service providers to support website hosting, security, analytics, communications, customer support, advertising measurement or other operational needs. These providers may use cookies or similar technologies in accordance with their own policies and the instructions they receive. Their handling of information may be subject to terms and privacy policies that are separate from this policy.

The website may also contain links to third-party websites or services. If you follow a link, the third party may use its own cookies and tracking technologies. We do not control the cookie practices of websites that we do not operate. You should review the relevant third party's privacy and cookie information before using those services or providing personal information.

Information collected through cookies may include an IP address, browser type, device details, operating system, approximate location, pages visited, referral information, session activity and cookie preferences. The information collected will depend on the technology and how you use the website. We may handle this information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies are only one part of our approach to protecting information. We may use reasonable administrative, technical and organisational measures designed to protect information against loss, misuse, interference and unauthorised access. No online service or electronic storage method can be guaranteed to be completely secure.

Ozwin Casino does not use cookies to override responsible gambling controls or to encourage activity that is inconsistent with applicable law or our responsible gambling approach. Cookie information may be used to support the operation and security of the website, but it does not change any account, verification, safer gambling or legal requirements that apply to users.

Changes and questions about this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our service providers. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand the current position.

If this policy conflicts with a specific notice shown through the website's cookie preference tool, the more specific notice may explain the relevant technology or choice in greater detail. Any cookie consent you provide may be withdrawn or changed through the available preference controls or your browser settings, subject to the operation of necessary cookies.

If you have a question about this Cookies Policy, your cookie choices or the way information is handled, please use the available support or contact channel provided on the Ozwin Casino website. Do not send sensitive account information through an unverified channel. We may need to confirm your identity before responding to requests about personal information or account-related matters.